Our Philosophy
Influencing Options trainers and consultants believe that effective people always have options and that they work to resolve issues directly and respectfully.
We operate on some basic assumptions:
- people want to do a good job
- they want to be recognized for their contributions
- they are generally motivated by intrinsic factors
In the workplace, people generally do better work, are happier in their work, and stay longer, when they get to operate from their talents and strengths. We believe in the balancing of accountability and respect when leading and communicating.
We commit and recommit to strive to deliver high levels of the Core Dimensions in all that we do:
- Respect,
- Empathy,
- Specificity
- Genuineness
We model what we teach and coach.
Our Mission
"to create more effective options for resolving your important people issues."
Our Vision
- Influencing Options helps our clients and participants obtain "practical, immediately useable skills" for communicating effectively and respectfully.
- Our trainers partner with clients and organizations to help them learn ethical influencing skills in order to positively impact their working environments.
- More people recognize the importance and practice demonstrating high levels of the Four Core Dimensions in their interactions with others.
- More people feel an increased satisfaction and effectiveness in their communication with others.
- Influencing Options is differentiated in the marketplace by emphasizing real issues, real-time situations and in-time problem solving and practice skills.
- Organizations who integrate Influencing Options classes into their development and culture experience an increase in productivity, trust, morale, customer service, profits and retention.
- Leaders who utilize Influencing Options create and sustain high performing teams by managing performance proactively and modeling respectful leadership behaviors.
Our History
Libby Wagner, President of Professional Leadership Results, Inc., created www.influencingoptions.com after her work and collaboration with Bob Weyant, the original developer, creator, and teacher of the Influencing Skills model for communication. Libby is a recognized expert in leadership, performance management and workplace development, and she works with business leaders to align their people with their visions through consulting, coaching, speaking and seminars. Libby is proud to host an elite group of international trainers who utilize Influencing Options courses and methodology with their clients, organizations and customers. More than just a set of communications tools, Influencing Options offers an ethical, respectful way to deal with issues, both professional and personal, and help people gain confidence and clarity in asking for what they want, dealing with confrontation without conflict or guilt, influencing with ethics, managing high performance, and effective problem solving.
Libby is a graduate of the National Institute of Leadership Development and the prestigious Million Dollar Consulting College®. Her own client groups include: Nike, ST Microelectronics, Avocent Corporation, TIGI/Tony & Guy, Coldwell Banker, Cascadia PM, Costco Wholesale Corporation, The Boeing Company, colleges and universities, health care organizations, law enforcement and corrections agencies, small businesses and family enterprises, hospitality organizations, and many others.
She is a renowned consultant, teacher and coach, and the author of numerous publications, articles and essays, including a recent article in the American Management Association's MWorld, and two full-length collections of poems. Look for her forthcoming title, You and the Horse You Rode Up On: Leadership Tools They Didn't Teach You in Business School. She holds a Master's Degree in Fine Arts and lives in Seattle where she supports the local coffee industry and rarely carries an umbrella.