Buzzwords versus Fresh Language

  Question: How do you rid words in an organization that become the buzz of leaders and then get watered down?   A leader’s job is to consistently communicate the vision and mission of the organization. I love when entrepreneurial expert Dean Hamish said, “if they’re not mocking you, you’re not saying it enough!” On…

Behavior Request

Discrepancy and Behavior Request Confrontations

Discrepancy Confrontation The Discrepancy Confrontation is one of the most useful tools in the Influencing Options model because it is a low risk, low control confrontation. It is often a way to enter into a confrontation in order to gain more information or additional insight. It may be a larger time investment, initially, because you are…

Emerging monarch

It Ain’t Always Pretty

I work with many business leaders to create the change they need in their organizations, or we work to deal with change that seems thrust upon them. Regardless, something’s going to be different when it’s all over.   But, it ain’t always pretty.   Sometimes they dread dealing with change because they’ve made up a…

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Three Choices for Getting Unstuck

Are you feeling stuck or stumped with regards to a situation, problem or issue of concern? Is there something bothering you, or worse, affecting the quality of your life and relationships?   Many participants in our coaching programs as well as our Influencing Options training programs know the simple magic of the Three Choices: Influence, Acceptance…

Explanation

After Action Review: Check in on Your Success!

One thing I have enjoyed integrating into my work with clients is the simple process of an After Action Review (AAR). Often, we are happy about our success, but we’re so focused on “the next thing” that we fail to learn from what went well and what we learn from an event or action so…

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Where will you go next?

Sun, shorts, and sandals? It must be June and a good time to pull out those goals you made 6 months ago and see how you’re doing. I like to celebrate where I’ve made progress, and recalibrate in the areas where I haven’t. Are the goals I set still relevant? Is there new information, or…

Influencing vs. Manipulation

Often when we help people develop their actual skills in influencing, and especially those types of influencing we want to utilize to positively impact our profit cultures, people wonder if manipulation is faster or necessary. No, and no! First, manipulation does not increase trust, an that’s the biggest reason not to engage in it. It…

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Seriously, Girlfriend: How to Lead WITH Men

Officially, I’m a Baby Boomer, but realistically, that doesn’t seem to fit. My parents are true Boomers, but my birth date falls into the last year or so of the range. This is only important because when I was coming of age in the late 1970s and early 80s, I was working to reconcile my…

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Particular Influencing Conversations

A lot of times, people want to imagine it takes entirely different skill sets to influence different people, based on their position especially and their relationship secondarily. For example, some believe that influencing up is the most challenging of all; some believe they have no power to influence vendors or suppliers or customers. In reality,…

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